Job Posting OPEN
Payroll Specialist Level 1
entry level payroll support to assigned clients and/or off-site branches by
making/taking phone calls, entering payrolls, problem solving, maintaining
client relationships, and responding to client and operational needs.
Assist any USA
Payroll client with any requests.
Assist any USA
Payroll employee when in need of assistance.
positive, can-do attitude, while being a team player and going above and beyond
the call of duty.
Support and manage
a client base of 150 – 250 clients and/or off-site branches.
of company Tax Facts information.
Ability to enter
and audit new load client shell information correctly to ensure an accurate
payroll runs for clients new to the service.
Contact clients at
assigned time and accurately enter specific payroll information – including the
handling of basic certified payrolls when needed.
assisting clients with Calendar and 401K set up to ensure they are set up
efficiently based on the software’s capabilities.
totals and client check dates when taking payrolls to ensure accuracy.
directing clients to the appropriate personnel regarding tax law and payroll
inquiries when necessary.
highest degree of customer service by problem solving, researching, and
following up on client payroll or payroll tax issues based on the complexity of
Work with management
to ensure client retention.
and remote clients on a monthly basis in order to foster relationships.
Take a proactive
approach in identifying potential revenue generating opportunities for the
company wherever possible.
Participate in staff
meetings and applicable training sessions.
publications (CCH, Circular E, Payroll Source, etc.) to optimize payroll
and Year End Tax Return support to clients by accurately packing assigned
returns, understanding how to reference electronic quarterlies on-line, viewing
the tax queue to see processed information, and directing clients to the site
so they can login, view, and print information as needed.
cross training peers on specific client base needs based on individual client
of General Ledger, the HR Package (editing and updating a benefit table), VMR,
and the Self-Serve products.
Import time clock
information into Evolution.
Ability to set up
401K plans, Section 125 plans, and FSAs for clients as needed according to
Continue to expand
knowledge level of the Evolution Payroll System through training and sharing
information with peers.
Completion of the
on-line American Payroll Association (APA Training).
understanding of standard level reports.
as assigned by Supervisor/Manager.